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Free shipping when your order exceeds $199 net! (Refrigeration units excluded)
Free shipping when your order exceeds $199 net! (Refrigeration units excluded)

Freight Damages & Returns

General Information
All damaged shipments are the responsibility of the freight carrier and therefore all damage claims must be filed with them. Shipping errors or shortages must be reported within 7 days from the date of shipment.


Returns
All returns are subject to a 20% restocking fee. No returns after 30 days, no returns on custom printed items or non-stocking items. Shortages must be reported within 7 business days.  Before we are able to accept returns, a RMA (Return Merchandise Authorization) number must be obtained from our Customer Service Department.