All damaged shipments are the responsibility of the freight carrier and therefore all damage claims must be filed with them. Shipping errors or shortages must be reported within 7 days from the date of shipment.
All returns are subject to a 20% restocking fee. No returns after 30 days, no returns on custom printed items or non-stocking items. Shortages must be reported within 7 business days. Before we are able to accept returns, a RMA (Return Merchandise Authorization) number must be obtained from our Customer Service Department.